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Answers to common questions about generations, credits and payment.
Here are answers to the most common questions. Didn't find yours? Write to us — see Contacts.
FAQ
Pick a preset on the home page or open «Create», upload a photo and tap «Generate». You need to sign in to start a generation.
limeshot’s internal currency: generations are paid for with credits. The price in credits is shown on the «Generate» button before you start. You get bonus credits after registering.
No. If a generation fails for technical reasons, its credits return to your balance automatically. You can see it in the credit history in your profile.
A photo is usually ready in seconds, a video in one to a few minutes. Progress is shown on the generation page, and the result is saved in «Generations».
In «Generations»: all your results and uploaded photos. You can download a result or share it by link.
Sharp, good-quality photos where the face or subject is clearly visible. Only upload your own photos or photos of people who agree to it.
Only you. A result becomes visible to others only if you turn on «Share» — and only to those with the link.
Yes, within the law and the model providers’ terms. See the Terms of Service.
For unused purchased credits — by request to the support e-mail. See «Payment and Refunds» for the terms.